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9 - Travel Vouchers

Can I receive a refund for my open ticket/voucher?

Do I have to rebook all passengers in my booking or can I rebook only one passenger?

For how long can my voucher/Open ticket be used?

How can I use my voucher?

I have received an email with an Open Ticket or Voucher from you, what should I do now?

Will additional products like baggage or seating be transferred when I rebook my tickets?